Introduction to the Internet


This document is intended as an overview of many of the basic communication and information services available for users of the Internet. It describes many of the commonly used media and compares their usage in terms of form, distribution, and audience. Additional tutorials are indicated for learning critical Internet skills.

For more Internet guides and tutorials, check out the following links:


Information exchange on the Internet may be classified into 4 broad categories as detailed below. The organization reflects the ways in which the data is distributed and presented to the user. A reference has been created to explain and demonstrate the terminology used in the following descriptions.

Fixed-Form Information Exchange

The earliest types of communication on the Internet were based on messages exchanged in static form. Users would create messages that would be sent or posted to the system, and available for others to access and use at their convenience.

Live Communication

There has been a recent trend toward real-time discussion services, typically used as a substitute for phone calls. Such services are useful for computer-mediated conversation, meeting people worldwide, and hours of entertainment.

Integrating Services

By collecting various information forms into a usable interface, the following services are user-friendly ways to organize and access Internet data. The recent growth and popularity are due to the ease of navigation.

Information Searching

With the size of the Internet and the uneven distribution of valuable resources, finding information that is relevant or desirable can be a daunting task. Automated services provide useful interfaces for locating such data with little or no time investment.


This document was created at the University of Michigan School of Information and Library Studies (SILS), but it has been designed for public use. Permission is hereby granted for unlimited print and electronic redistribution. Your feedback is encouraged.

fprefect@umich.edu - 6/25/95